By Lars | August 4, 2022
I will do some informal user testing of
sq. In short, I will watch
sq to achieve specific tasks that I give them.
The goal of this is to find out pain points when using
sq: what is
easy and straightforward; what is difficult to understand; what is
difficult to do. The testing will cover the
sq command line tool and
its built-in help, but not any other manuals or materials. The outcome
I hope for is a list of proposed improvements to
sq. The volunteers
will not be judged or graded.
The form of the user testing is a set of tasks given to the volunteer to perform, while I observe via a video conferencing system.
The tasks to perform are:
- Log into the virtual machine.
- Generate a new key.
- Share the certificate for the new key with me.
- Get my certificate.
- Certify my key and share the result with me.
- Encrypt a message using my certificate, and send the encrypted message to me
- Receive a response from me. Verify and decrypt the response.
- I will provide a virtual machine with a specific version of
sqinstalled. This is to avoid “installing sq” being part of the test, and also to make sure the version of
sqbeing used works as expected.
- The volunteer will access the virtual machine over SSH.
- The volunteer will share their screen, or at least their terminal window where they access the virtual machine, over the video conferencing system being used.
- I will destroy the virtual machine after the test.
- Instead of email the volunteer and I will exchange files via a mutually writable directory on the virtual machine.
I will take notes and publish a blog post about what I learn.
This work is supported by a grant from the NLnet foundation from the NGI Assure fund, which is financially supported by the European Council.